Customer records
Identify where contacts, addresses, service locations, preferences, notes, and past work are stored today.
Use these starting points to evaluate your current process and prepare your company for a more connected workflow.
A clear picture of your current records, responsibilities, and workflow makes setup faster and helps your team adopt the new system successfully.
Identify where contacts, addresses, service locations, preferences, notes, and past work are stored today.
Document how a request becomes an estimate, scheduled job, completed service, invoice, and payment.
Decide who schedules work, communicates with customers, performs jobs, approves changes, and handles billing.
Gather your service names, categories, standard pricing, tax treatment, and common job instructions.
Review invoice terms, payment methods, tax settings, outstanding balances, and current processor connections.
Determine which active customers, open jobs, balances, documents, and history need to move into the new system.
Manage customers, estimates, jobs, employees, invoices, and payments from one connected system.